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Rural delivery will cost extra $6.00 per parcel Standard courier fee of $7.00 up to 5kg Delivery will take 3-5 days depending on regions/interisland Cut off time for same day dispatch is 12:00 noon We are unable to deliver to post office boxes.
You may choose to pick up your order for Free. Please give us 24 hours to fulfill your order before you come to pick up from the store.
If your order is received damaged you must contact us within 24 hours so that we can initiate a claim with the freight company. Unfortunately, we cannot accept claims for damage outside of this time period. Please follow these steps on receiving your order: Inspect the package for damage before signing for it. Point out any damage to the delivery person and write a basic description of the damage on the delivery docket (or electronic pad) before signing it. Inspecting the package is your responsibility. Unfortunately, it is very difficult to prove that the damage was caused in transit if you do not inspect the package before accepting or opening it. Take photos of the damage before opening it as well as of any damage to the enclosed items. Contact us within 24 hours.